For subscribers

Behind-the-scenes concert workers: Ushers, security and SMRT staff toil so fans can enjoy

A staff from SMRT holds a sign to help with crowd control as people start to stream in from the first day of the Taylor Swift Eras Tour in Singapore on March 2, 2024.

SMRT staff holding a sign to help with crowd control as people stream into the station from Taylor Swift's National Stadium concert on March 2.

ST PHOTO: MARK CHEONG

Benson Ang

Follow topic:

SINGAPORE – At every concert, fans remember

the star’s shimmering performance

and the breathtaking effects. But behind the glitz and excitement is an industry of workers doing their best to ensure every audience member has a good time.

A village of personnel – including ushers, security staff and SMRT workers – has been slogging to get more than 50,000 people in and out of the National Stadium a night for American superstar Taylor Swift’s concerts.

Behind-the-scenes concert workers: Ushers, security and SMRT staff toil so fans can enjoy

Follow topic:

See more on