Rather than applying cosmetic changes such as nice bus stops and USB charging on buses ("Next stop: Fun"; Aug 19, and "USB charging ports on 10 new SMRT buses"; Sept 1), the Land Transport Authority and bus companies should study how to make bus travel more elderly- and wheelchair-friendly.
For instance, residents living along Choa Chu Kang Avenue 3 and Teck Whye Avenue do not have a direct bus service to the trains at Bukit Panjang Station.
They currently have to take a bus to Bukit Panjang Road then walk 400m via an overhead bridge or signalised crossing to get to the train station. Alternatively, they must take a bus to Choa Chu Kang Road and get on another bus.
For elderly commuters, the journey is torturous. It is almost impossible for people who use wheelchairs to make such a journey.
I hope the authorities can do something to address this problem.
Lew Sin Hoe