SingPost taps Singtel veteran Mark Chong as new CEO

SINGAPORE – Singapore Post has announced the appointment of telecommunications veteran Mark Chong as its new group chief executive, with effect from Nov 1.

His appointment comes as SingPost seeks to transform itself into a leading logistics and e-commerce player, the company said in a bourse filing after market close on Sept 25.

Mr Chong, 62, is a 28-year veteran of Singtel, SingPost’s largest shareholder, with experience across telecommunications, technology and international business. He currently serves as the telco’s group chief corporate officer.

At SingPost, he will lead the executive management team, including group chief operating officer Neo Su Yin, group chief financial officer Isaac Mah, as well as chief legal officer and company secretary Jonathan Ooi.

Mr Chong’s appointment comes after SingPost’s former group chief executive Vincent Phang was dismissed over the mishandling of a whistle-blower complaint in December 2024. Former group chief financial officer Vincent Yik and former chief executive of SingPost’s international business unit Li Yu were also fired.

SingPost board chairwoman Teo Swee Lian welcomed Mr Chong’s appointment, and said his track record in managing large-scale operations, driving technological transformation, and leading international businesses is aligned with SingPost’s business needs.

“The board is confident that under Mark’s leadership, the company will be on a firm footing to achieve its transformation goals.”

“His appointment concludes the board’s search, and marks a new and exciting chapter for SingPost,” she added.

Meanwhile, Mr Chong called the opportunity to lead SingPost at a pivotal time an honour, and said that he looks forward to working with SingPost’s talented team.

He said: “By leveraging technology, I am confident we will chart a new and sustainable path forward.

“SingPost’s heritage as the nation’s postal service provider is a foundation of trust that we will build upon as we accelerate our transformation into a dynamic, technology-led logistics leader.”

Mr Chong was previously deputy chief executive of AIS, Singtel’s regional associate in Thailand, for two years. Before that, he also served as Singtel’s group chief technology officer for six years, where he led technology strategy and innovation, including the launch of mobile capabilities across its networks in Singapore and Australia, SingPost said.

He also served four years as the chief executive of Singtel’s international business, among other executive positions since joining Singtel in 1997.

Currently, he is a board member of the Civil Aviation Authority of Singapore.

Mr Chong holds a bachelor’s degree in electronics engineering and a master’s degree in research in electronic systems from French university Enserg, on a Singapore government scholarship.

He also earned a Master of Business Administration from the National University of Singapore.

In SingPost’s latest annual report released in June 2025, former board chairman Simon Israel had said the company’s board was undertaking a “strategic reset” of the group following SingPost’s divestment of its Australia business for A$1.02 billion (S$866 million).

For the financial year ended March 31, SingPost reported a net profit of $245.1 million, reflecting the exceptional gain from the Australia business divestment.

Excluding this one-off gain, underlying net profit declined by 40.3 per cent to $24.8 million, with the second half recording an underlying net loss of $500,000.

“These figures underscore the persistent pressures facing the group and the necessity of the restructuring measures undertaken,” Mr Israel said.

He had also said the strategic reset would be finalised after a new chief executive’s appointment.

Alibaba Investment, a subsidiary of the Chinese e-commerce giant, recently slashed its stake in SingPost by more than half to 4.6 per cent in an off-market deal.