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SMEs can gain by tapping AI, but jobs may be at risk

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FILE PHOTO: An AI (Artificial Intelligence) sign is seen at the World Artificial Intelligence Conference (WAIC) in Shanghai, China July 6, 2023. REUTERS/Aly Song/File Photo/File Photo

A survey of 500 small businesses in Singapore found that 36 per cent were excited about AI, while 23 per cent were “anxious”.

PHOTO: REUTERS

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SINGAPORE – The much-hyped technology of artificial intelligence (AI) has left smaller firms here in a quandary, with many hoping to use it to boost business while acutely aware that it could cost jobs. 

Bosses are also wary about the rapid advancement of AI, and how it might outpace regulatory measures and lead to ethical challenges related to sensitive data exposure and privacy breaches.

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