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In Good Company
With the ‘iPhone of enterprise software’, Bill McDermott seeks to master the AI universe
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ServiceNow chairman and CEO Bill McDermott's vision is to build ServiceNow as the defining enterprise software company of the 21st century, a sort of iPhone of the enterprise.
PHOTO: REUTERS
SINGAPORE – What would you do if someone said people in Singapore spend 30 million hours on hold a year, waiting to be served by a call centre assistant or counter clerk, and that they could do something to fix it?
You sit up and pay attention.
