Will robots take over jobs at restaurants?

Cost savings, convenience make robots attractive, and Covid-19 will only hasten their adoption

A diner being served by a robot in a restaurant at the FlyZoo Hotel in Hangzhou, China. PHOTO: ALIBABA
New: Gift this subscriber-only story to your friends and family

(BLOOMBERG) - Robots may have made their debut as gimmicky gadgets to draw diners to restaurants in the past few years. But they are now posing as a serious competition for jobs in this service industry due to the coronavirus pandemic which discourages close human contacts.

Some restaurants in China have already cut down on human employees as they use technology to drive their businesses.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.