Trainer hopes to empower new security officers

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As a senior security officer four years ago, Mr Othman Abdul Hai was activated to rescue three people stuck in a broken-down lift in the commercial building where he worked.

It was one of the more intense moments in his career. Along with a fellow officer, they talked to the passengers to keep them calm while they waited for the lift technician.

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A version of this article appeared in the print edition of The Sunday Times on May 15, 2022, with the headline Trainer hopes to empower new security officers. Subscribe