For subscribers
Losing everything in a US restaurant franchise dream
Sign up now: Get ST's newsletters delivered to your inbox
Dickey’s Barbecue Pit, the world’s largest barbecue chain, has a history of deception and broken promises, according to dozens of its franchise owners.
PHOTO: JONATHAN ZIZZO/NYTIMES
Wendy Williams was building her future. After years of moving around, the US Army veteran and registered nurse had settled in a small town in the Florida Panhandle.
Ms Williams had a good job as a sales representative for a medical device company but wanted to be her own boss. Her dream of financial independence began where it has for countless Americans: an online search for a restaurant franchise to buy.


