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How Jane Fraser hopes to make Citigroup great again

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Citigroup's straight-talking CEO Jane Fraser was lauded as a new style of leader for Wall Street.

Citigroup's straight-talking CEO Jane Fraser was lauded as a new style of leader for Wall Street.

PHOTO: AFP

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“You can be a straight talker without being an unpleasant person,” Ms Jane Fraser said in 2018, long before she became Citigroup’s chief executive officer nearly three years ago.

In 2024, Ms Fraser will be testing this to its limit now that Citigroup has finally begun its long overdue remodelling job. She is trying to repair the bank’s poor returns by

excising layers of management and dismantling regional fiefdoms.

Thousands of jobs are being cut. For some staff, the uncertainty will last well into the first quarter.

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