SINGAPORE - What is good customer service worth? It's a bit like asking how long is a piece of string, but one real estate agent who went the extra mile for a customer found an answer: around $200,000 for an hour's work.
Unlike some agents who judge the propensity of people to spend based on how they look or what they are wearing, this agent chose not to ignore a lone, casually dressed customer who wandered into the showroom.
Already a subscriber? Log in
Read the full story and more at $9.90/month
Get exclusive reports and insights with more than 500 subscriber-only articles every month
ST One Digital
$9.90/month
No contract
ST app access on 1 mobile device
Unlock these benefits
All subscriber-only content on ST app and straitstimes.com
Easy access any time via ST app on 1 mobile device
E-paper with 2-week archive so you won't miss out on content that matters to you
