Shopee to make service changes in Indonesia after antitrust violation

Sign up now: Get ST's newsletters delivered to your inbox

Indonesia’s antitrust agency said Shopee has agreed to make adjustments to its operating practices.

Indonesia’s antitrust agency said Shopee had admitted to having violated anti-competition rules by directing customers to certain delivery services.

PHOTO: REUTERS

Follow topic:

- E-commerce firm Shopee on June 25 said it agreed to make changes to its services in Indonesia after the country’s antitrust agency said the platform had admitted to violating anti-monopoly rules.

Indonesia’s antitrust agency, known as KPPU, said in a statement that Shopee had admitted to having

violated anti-competition rules by directing customers to certain delivery services

after being accused of the breaches in May.

“Shopee is always committed to complying with all applicable regulations and laws in the Republic of Indonesia in conducting our business operations,” Shopee Indonesia’s head of public affairs Radynal Nataprawira said in a statement.

Shopee also said it had proposed changes to its user interface to demonstrate compliance in providing best services to its users and in accordance with the feedback from KPPU.

Shopee, the market leader in Indonesia’s fast-growing e-commerce sector, is owned by South-east Asian technology firm Sea.

Aside from Shopee, KPPU has also been

investigating the local unit of another e-commerce platform Lazada

, the South-east Asian arm of Alibaba. REUTERS

See more on