After the virus outbreak, hotel operators have implemented precautionary measures such as temperature screenings, providing masks for those who are unwell and increasing the cleaning and sanitising frequency of guest rooms. Many hotels have also allowed cancellations and given full refunds to visitors.

Hotels are also making contingency allowance for its Mice (meetings, incentives, conferences and exhibitions) customers. This includes Grand Hyatt Singapore, which was thrown into the spotlight after at least five coronavirus cases in three countries were linked to a business event held there last month.