Dell says job cuts will continue with margins under pressure

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There is concern about the profitability of AI servers sold by Dell and its peers because they need expensive computer chips made by companies like Nvidia..

Dell said a limitation on outside hiring and other actions will produce “continued reduction in our overall headcount” in the fiscal year.

PHOTO: REUTERS

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- Dell Technologies will continue to reduce its workforce in 2024, trying to control costs amid concerns that demand for personal computers (PCs) has not rebounded and sales of servers optimised for artificial intelligence (AI) are not as profitable as other products.

Dell said a limitation on outside hiring, job reorganisations and other actions will produce “continued reduction in our overall headcount” in the fiscal year ending in February 2025. 

The company is focused on expanding the business of selling high-powered servers for AI work. This new spigot of growth has excited investors – the stock has gained 39 per cent in 2024 to the Sept 10 close and will join the S&P 500 Index later in September.

Still, there is increasing concern about the profitability of the equipment sold by Dell and peers such as Super Micro Computer and Hewlett Packard Enterprise because the servers need expensive computer chips made by companies like Nvidia. In the most recent quarter, Dell said that a higher mix of AI servers hurt margins, but reported improved profit compared with the previous period.

The company’s better-known business, the sale of PCs, has not picked up as much as anticipated after a two-year slump. Dell on Aug 30 reported US$12.4 billion (S$16.1 billion) in fiscal second-quarter revenue, down 4 per cent from the same period a year earlier and slightly missing estimates. Sales of business PCs were little changed, while revenue from consumer-oriented PCs declined 22 per cent from a year earlier.

“We remain committed to disciplined cost management in coordination with our ongoing business transformation initiatives and will continue to take certain measures to reduce costs,” Dell said on Sept 10 in a regulatory filing.

The company declined to comment beyond the filing.

In June, Dell cut jobs primarily in sales without disclosing how many workers would be affected. The company took a US$328 million charge for severance expenses in the quarter. Dell said in February that it had about 120,000 full-time workers globally. BLOOMBERG

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