Concept stores pulling in shoppers despite pandemic

Concept stores say they have indeed been drawing shoppers despite the pandemic, while continuing to innovate and experiment with new ideas to entice customers.

Ikea at Jem, which opened in April, is well on the way to meeting its expected number of three million visitors this year, despite being hit by the Jem cluster of infections earlier this year, noted Mr Jaap Doornbos, Ikea's retail director for Singapore and the Philippines.