Vietnam billionaire’s taxi firm takes on Grab in South-east Asia

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GSM is bringing its playbook to Laos, Indonesia and the Philippines, and is expected to enter India, where VinFast just opened an EV factory.

The company, though, will face challenges as it takes on entrenched rivals in a thin-margin industry and with a small presence in overseas markets, an analyst said.

PHOTO: BLOOMBERG

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Vietnam’s richest man Pham Nhat Vuong aims to disrupt ride-hailing sectors across South-east Asia as his taxi company Green & Smart Mobility, or GSM, battles Grab Holdings to be the top ride operator in his home market.

The company, though, will face challenges as it takes on entrenched rivals in a thin-margin industry and with a small presence in overseas markets, said Bloomberg Intelligence analyst Nathan Naidu.

The billionaire is leveraging his deep pockets, aggressive pricing and electric vehicles (EVs) from VinFast Auto, which he founded, according to Mordor Intelligence.

The -year-old GSM, also known as Xanh SM in Vietnam, is taking its playbook to Laos, Indonesia and the Philippines – and is expected to enter India, where VinFast just opened an EV factory. VinFast said it will open an Indonesian EV factory this autumn.

Mr Vuong sees GSM, in which he holds a 95 per cent stake, as a marketing tool to turn VinFast into a global EV brand. The ride service accounted for about 21 per cent of the automaker’s car sales in the first quarter.

The taxi firm may expand to other Asian markets as part of parent Vingroup’s “broader strategy”, and into areas such as intercity transport, premium rides, delivery and corporate services, said GSM global chief executive Nguyen Van Thanh.

In Vietnam, GSM had a 40 per cent share in the country’s ride-hailing market in the first quarter, with Grab at 32 per cent and BE Group at 6 per cent, according to Mordor. Rakuten Insight, however, said Grab currently holds 55 per cent of the Vietnam market, with GSM at 35 per cent. 

GSM plans to invest US$1 billion (S$1.28 billion) in the Philippines over the next three years after dispatching 2,500 vehicles to the Manila metro region, according to a June government statement. GSM declined to comment.

In Indonesia, GSM expects to have 10,000 of its cyan-coloured EV taxis – known there as Green SM – on the nation’s streets by end-2025, taking on leaders Grab, Gojek owner GoTo Group and PT Blue Bird Tbk.

GSM can claim 6 per cent of the Indonesian car ride-hailing market in 2026 if its fleet grows to 16,000 cars, and 12 per cent if it expands to 35,000 vehicles, roughly matching its current Vietnam fleet, by 2027, Maybank Securities analysts Etta Rusdiana Putra and Hussaini Saifee said in a December report.

Grab and GoTo could see sales value from on-demand services shrink 1 per cent and 3 per cent, respectively, in 2027 due to GSM competition, they added. 

GSM creates “a catalyst for Blue Bird to innovate”, chief executive Adrianto Djokosoetono said in a statement, adding that his company will focus on mobility services, expanding partnerships and quality control. In January, GoTo CEO Patrick Sugito Walujo said GSM will be competitive in Indonesia. Grab did not respond to a request for comment.

GSM’s fleet size pales in comparison with those of Grab and Gojek, which have millions in service across South-east Asia, said Bloomberg Intelligence’s Mr Naidu. He does not see Mr Vuong’s push into Indonesia as a major competitive threat to either company.

GoTo, in a cost-cutting drive, pulled out of other countries including Thailand and Vietnam, underscoring the challenges of entering new markets. BLOOMBERG

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