SingPost names former CFO of Australia business Isaac Mah as group CFO

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Mr Isaac Mah, who is a chartered accountant, has been with the national postal service provider since 2019.

Mr Isaac Mah, who is a chartered accountant, has been with SingPost since 2019 and will take on the role of group financial officer.

PHOTO: SINGPOST

Chong Xin Wei

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SINGAPORE – Singapore Post has appointed Mr Isaac Mah as its group chief financial officer, a post made vacant after the national postal service provider fired its previous occupant.

SingPost had said in December 2024 that it intended for Mr Mah, who was then the chief financial officer (CFO) of its Australia business Freight Management Holdings (FMH), to return to Singapore and assume the position.

Mr Mah, 41, will take guidance from board chairman Simon Israel, SingPost said in its Jan 22 announcement of Mr Mah’s immediate appointment.

“Given his experience and extensive knowledge of the group and its businesses, this appointment provides a seamless transition into the role in accordance with succession plans,” Mr Israel said.

He also noted that Mr Mah will be involved in “charting the future direction of the group and its development”.

His appointment comes a few weeks after SingPost tapped the group’s former Singapore chief executive Neo Su Yin as group chief operating officer. In the newly created role, Ms Neo will oversee the group’s Singapore and international business units and property. She will also work with the board in a review of the group’s international business unit.

Parcelgate

Both appointments came after

SingPost sacked three senior executives

 after they were found to be negligent in the handling of internal investigations over a whistle-blower’s report that it received earlier in 2024. They were group CEO Vincent Phang, group CFO Vincent Yik and Mr Li Yu, CEO of the company’s international business unit.

(From left) SingPost’s group CEO Vincent Phang and group CFO Vincent Yik, and CEO of the company’s international business unit, Mr Li Yu.

PHOTOS: ST FILE, BT FILE, SINGPOST

Mr Phang on Jan 13 also resigned from his role as non-executive, non-independent director.

All three former executives are contesting their terminations. But Mr Phang and Mr Yik said in early January that they are prepared to abandon their litigation option if an independent professional inquiry is carried out.

The whistle-blower’s report was related to its non-regulated international e-commerce logistics parcel business. Investigations by SingPost into the report found that three managers in the international business unit had “committed serious breaches of the company’s code of conduct” for deliveries for “one of its largest” customers.

They had performed or approved manual updates of the “delivery failure” status code for parcels SingPost had agreed to deliver – without supporting documents and even though no delivery attempt had been made.

Mr Mah, who is a chartered accountant, has been with the national postal service provider since 2019, when he was appointed as head of strategic investments and investor relations. He helped spearhead SingPost’s investment in Australia.

Mr Mah was then appointed as CFO of FMH when SingPost took a controlling stake in the company.

As CFO of FMH, he oversaw SingPost’s Australia investment and was involved in the proposed divestment of the Australia business. He also played a key role in the merger and acquisition deals the group has undertaken in recent years, SingPost said.

Mr Mah said: “Having been closely involved in the group’s strategic initiatives, including the proposed sale of our Australian assets, I am committed to supporting the group’s strategic transformation agenda.”

Mr Mah started his career in the banking industry as a business analyst of strategic planning at Hong Leong Bank in Malaysia.

He then spent eight years in dual-listed GuocoLeisure’s business development team. Subsequently, he joined the company’s corporate finance and planning team.

Mr Mah graduated from the University of East London with a bachelor of arts in accounting and finance. He is also a fellow of the Institute of Chartered Accountants in England and Wales.

Shares of SingPost closed flat at 55.5 cents on Jan 22.

THE BUSINESS TIMES

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