SingPost appoints Neo Su Yin as group COO in newly created role amid executive overhaul
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The newly created role will see Ms Neo Su Yin overseeing the group’s Singapore and international business units and property.
PHOTO: SINGPOST
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SINGAPORE - Singapore Post (SingPost) on Jan 2 said it has appointed Ms Neo Su Yin as chief operating officer (COO) in a newly created role, following the fallout from a whistle-blowing report
The appointment extends an executive overhaul that began with the sacking of three senior executives
They are former group chief executive Vincent Phang, group chief financial officer Vincent Yik and CEO of the company’s international business unit Li Yu. All three are contesting the decision
SingPost has yet to name a new group CEO
Ms Neo, 44, will oversee the group’s Singapore and international business units and property. Under “transitional management arrangements”, she will take guidance from chairman Simon Israel.
“The position of the group COO is a pivotal role to translate transformation into tangible results, ensuring high-quality execution, while fostering a culture of innovation and continuous improvement,” SingPost said in its announcement.
It added that Ms Neo will also work with the board in a review of the group’s international business unit. Three of the unit’s staff were fired for falsifying e-commerce shipment data to avoid penalties following SingPost’s internal probe into the whistle-blower report.
Ms Neo joined SingPost in April 2019 as vice-president of its customer experience department.
She was the group’s Singapore CEO from November 2021 to April 2024, before moving in May to dnata, part of Dubai’s Emirates Group, as its managing director for Singapore, overseeing ground handling and cargo operations at Changi Airport.
“The board is pleased to welcome Su Yin back to SingPost as our group chief operating officer,” said Mr Israel.
“She has a proven track record and deep understanding of SingPost’s business and operations.
“Her appointment greatly strengthens our leadership’s focus on driving operational performance and excellence – a core foundation for sustainable growth.”
SingPost shares closed up one cent, or 1.9 per cent, at 54 cents on Jan 2, after the company’s announcement.
