Konica Minolta Business Solutions Asia opens new $4.2 million customer centre in Singapore

Mr Tadayuki Funakura, Managing Director of Konica Minolta BSA, with a print sample at the company’s newly launched Customer Engagement Centre at Techlink Singapore, 31 Kaki Bukit Road.
Mr Tadayuki Funakura, Managing Director of Konica Minolta BSA, with a print sample at the company’s newly launched Customer Engagement Centre at Techlink Singapore, 31 Kaki Bukit Road.PHOTO: KONICA MINOLTA BSA

SINGAPORE - Japanese tech firm Konica Minolta Business Solutions Asia has opened a $4.2 million customer engagement centre here to drive its regional industrial printing operations.

The 5,000 sq ft facility in Kaki Bukit features some of the firm's latest print technologies such as digitalised label and packaging, and allows customers to test and view the various applications.

This is aimed at helping customers, particularly small and medium-sized companies, "innovate and offer higher value print services", said Mr Tadayuki Funakura, managing director of Konica Minolta BSA.

It will also help serve the growing needs of the label and packaging, and commercial printing industry.

Mr Funakura noted that the global market of industrial printing, including labels, packaging, and textiles, is estimated to be at 52 trillion yen, and is set to grow amid higher incomes and greater adoption of digital technology.

"With more target marketing buys and shorter runs, there will be more demand for digitalised production and post press," he said.

Mr Funakura told The Straits Times that the use of digital technology in industrial printing is very low, with about 95 to 97 per cent of the work in the market still being carried out by analog machines.

He expects Konica Minolta BSA's industrial printing business in South-east Asia, which only started a few years ago, to grow about 10 times over the next three years, citing growth opportunities in countries such as Thailand, Indonesia, Malaysia and the Philippines, especially within the food and beverage sector.

tsjwoo@sph.com.sg