CapitaLand's solutions help tenants with new normal

Protective acrylic screens have been installed at the service centre in CapitaGreen (left), and the CapitaStar@Work app (above) helps tenants gauge staff load ahead of time.
Protective acrylic screens have been installed at the service centre in CapitaGreen (above), and the CapitaStar@Work app helps tenants gauge staff load ahead of time.PHOTO: CAPITALAND
Protective acrylic screens have been installed at the service centre in CapitaGreen (left), and the CapitaStar@Work app (above) helps tenants gauge staff load ahead of time.
Protective acrylic screens have been installed at the service centre in CapitaGreen, and the CapitaStar@Work app (above) helps tenants gauge staff load ahead of time.PHOTO: CAPITALAND

Property giant CapitaLand yesterday said it is rolling out digital solutions at its business parks and offices in Singapore to help tenants cope with the "new normal" as their staff return to work in phase two's reopening.

New features on the CapitaStar@Work app allow tenants to conduct staff and visitor contact tracing within their premises, and access near real-time data retrieval and analysis.

The app lets workers check in up to five days in advance, helping tenants gauge staff load ahead of time.

Businesses can also use the app to conduct health and wellness surveys customised for staff.

The company added that it is currently onboarding over 60 food and beverage tenants at its business parks and offices onto its food ordering platform, Capita3Eats.

Working professionals in the vicinity can place orders for dine-in meals, takeaway or deliveries from these places through the platform.

The property giant has also stepped up cleaning and disinfection procedures at all its business parks and offices.

Contactless access technology, including facial recognition and QR-activated turnstiles, is also being used at locations such as 79 Robinson Road, Ascent, Capital Tower, Funan's office blocks, Galaxis and One@Changi City.

Given the scale of its network, CapitaLand said that it can offer business park and office tenants "attractive rates" for the bulk purchase of work area sanitisation services, thermal scanners and workplace sensors.

It is currently trialling disinfection technology at certain business parks and office properties, such as automated ultra-UV escalator handrail disinfection devices, air decontamination systems in lift cars, and air-handling units to purify air entering offices.

Tenant feedback will be taken into consideration before these technologies are introduced more widely.

Apart from introducing technology solutions, CapitaLand also converted Capital Tower's Level 9 flexible event space into a temporary work space, which companies can now lease on a short-term basis.

Organisations under split-team arrangements can rent a work space at "competitive prices" with no minimum contract.

Apart from introducing technology solutions, CapitaLand also converted Capital Tower's Level 9 flexible event space into a temporary work space, which companies can now lease on a short-term basis.

Mr Tan Yew Chin, chief executive of business park and commercial for CapitaLand Singapore, Malaysia and Indonesia, said the company had been reviewing and conducting building drills with tenants to handle pandemic situations, even before Covid-19 hit.

"Given CapitaLand's portfolio size and digital capabilities as a real estate developer, owner and operator, we are uniquely positioned to extend technology solutions and value-added services into tenants' work premises with better seamlessness and economies of scale than if the tenants were to do it on their own," he added.

THE BUSINESS TIMES

A version of this article appeared in the print edition of The Straits Times on June 26, 2020, with the headline 'CapitaLand's solutions help tenants with new normal'. Subscribe