Recent strides in AI have potential to further disrupt finance industry, but limitations remain

While AI tools can help people begin their financial journey, users should also exercise caution as such technology has its blind spots. PHOTO: REUTERS
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SINGAPORE – Artificial intelligence (AI) will seem like new tech to many but it has long been a feature of the financial industry, helping firms in areas such as fraud detection, credit scoring, loan matching and insurance underwriting.

Although recent progress in the technology, particularly in generative AI, has the potential to further disrupt the sector, some limitations remain, experts say.

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