DBS looks to data trove to grow PayLah e-wallet; aims to more than double users to 3.5 million by 2023

Payments and platforms head Anthony Seow told The Straits Times on Sept 25 that data is the bank's advantage over its competitors, pointing to the bank's solid customer base in its cards, mortgage and lending businesses. ST PHOTO: KELLY HUI
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SINGAPORE - DBS Bank is looking to its heritage to secure the popularity of its mobile wallet PayLah in Singapore's increasingly competitive digital payments arena with rivals like GrabPay and Singtel Dash

To be precise, Singapore's biggest bank is hoping to refine PayLah in its venture to innovate the payment industry by leveraging on the wealth of customer data it has amassed over the years.

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