Malaysia to expand QR code clearance at Johor checkpoints
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Malaysia said immediate and medium-term improvement measures will continue to enhance entry point infrastructure and automation systems.
ST PHOTO: STEPHANIE YEOW
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PETALING JAYA – Malaysia’s Home Ministry will install 40 additional National Integrated Immigration System (NIISe) eGate units and 145 MyNIISe QR code scanners at Johor motorcycle, car and pedestrian crossings by Dec 31.
The ministry said these improvements to immigration facilities and systems will be at the Sultan Iskandar Building (BSI) and Sultan Abu Bakar Complex (KSAB) in Johor Bahru and Iskandar Puteri, respectively.
The improvements will double the processing capacity at both entry points and strengthen the digital immigration system to make travel smoother, faster and safer for Malaysia-Singapore users, especially during peak times, the ministry said.
“The upgrade of the MyIMMs and NIISe systems is being accelerated through close coordination with vendors.
“This step ensures the system is more stable, responsive and able to accommodate the increasing number of users,” the ministry said on Dec 15.
The ministry said immediate and medium-term improvements will enhance entry-point infrastructure and automation systems.
They will upgrade user traffic flows, strengthen digital systems and ensure that all facilities are at optimum capacity, especially on motorcycle routes, which record the highest traffic volumes every day, the ministry added.
The ministry is also expanding internet access for automation systems at critical locations in collaboration with telecoms service providers by ensuring that the use of MyNIISe QR codes is not disrupted during peak hours.
The integration of the MyNIISe and MyBorderPass systems will allow local and foreign travellers to move through immigration checks more smoothly and easily.
“To ensure the smooth implementation of all these improvements, the ministry has established a special task force to monitor the upgrade work every week until all systems are fully operational by the end of December.
“We also encourage Malaysian citizens to download the MyNIISe application and use the eGate automated route, which not only speeds up immigration but also helps to optimise traffic flow at the country’s entry points,” it said.
With the integrated implementation of these upgrade measures, the ministry expects improvements to the travel experience at both Johor-Singapore entry points by the end of 2025.
Following the roll-out of the system on Sept 22
MyNIISe is Malaysia’s official digital immigration mobile app, developed by the Immigration Department to expedite border crossings by utilising a personal QR code instead of manual passport stamping.
Travellers from 63 countries may use the QR code to enter Malaysia, while citizens of 71 countries can use it for departure. It is part of a trial programme which will run until Feb 28, 2026.
The trial will be expanded in stages to five international airports: Kuala Lumpur International Airport (Terminals 1 and 2), Penang International Airport, Kuching International Airport and Kota Kinabalu International Airport. THE STAR/ASIA NEWS NETWORK
