Coach operator Aeroline to resume services between Singapore and Malaysia on Nov 28
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Aeroline had been suspended for using locations that were not approved for picking up and dropping off passengers.
PHOTO: AEROLINE/FACEBOOK
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SINGAPORE – Coach operator Aeroline, which runs bus services between Singapore and Malaysia, has been given the green light to resume operations on Nov 28, a spokeswoman for Malaysia’s Land Public Transport Agency (APAD) told The Straits Times on Nov 27.
The bus company, which had been serving a month-long suspension until Dec 5
“Your trust carried us when our buses could not,” Aeroline said in its post. It had previously sought public support after it was directed by APAD to temporarily cease its services from Nov 6.
APAD had said on Nov 2 that Aeroline’s suspension came after the company was found to have picked up and dropped off passengers at locations that were not approved terminals on at least three occasions in February, May and October.
Aeroline, which is managed and owned by operator Zulco, was warned to change its services to an approved terminal.
Checks on its website showed that Aeroline was selling tickets for services departing Singapore’s HarbourFront Centre for Kuala Lumpur on Nov 28, with Corus Hotel near the Malaysian capital’s city centre as the destination.
Some bus services from the 1 Utama and Sunway Pyramid shopping malls in Petaling Jaya to Singapore will also be resumed on Nov 28 for an indefinite “transition period”, said an Aeroline spokeswoman on Nov 27.
Trips to all destinations are expected to be running again from Dec 3 during the transition period, she added.
It is not clear how arrangements for the boarding points will change after the transition ends or when the period will end.
APAD said earlier in November that the intent behind using approved terminals was to ensure the safety of passengers and reduce congestion in the city centre.
The centralised bus terminal serving Kuala Lumpur – Terminal Bersepadu Selatan, or southern integrated terminal – is around 15km away from the city centre. Non-driving tourists need to use a ride-hailing service, get a taxi or use the LRT to access the city’s main attractions.
Local stakeholders including hotel operators, shopping malls and the tourism association have been lobbying for mall-based coach services to be continued to facilitate inbound tourists’ shopping and hotel access.

