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Jakarta officials under fire for using AI image in addressing complaint
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Social media users hit back with widespread criticism, questioning oversight and the use of artificial intelligence in handling public complaints.
PHOTO: REUTERS
JAKARTA – East Jakarta officials are in the hot seat after a public maintenance worker falsely claimed that a resident’s complaint had been resolved by responding with an AI-generated image.
The controversy began when a resident of Kalisari subdistrict in Pasar Rebo took to social media to express frustration over persistent illegal parking on a residential street, despite repeatedly reporting the matter to authorities.
