Covid-19 pandemic has led to Japan's quiet work-from-home revolution

Mr Kazuki Kimura works in his house in Fujisawa, Kanagawa Prefecture, on June 30, 2022. PHOTO: AFP

TOKYO (AFP) - Posted far from home for his job at Japanese conglomerate Hitachi, father of two Tsutomu Kojima was "really lonely" until he began working remotely during the pandemic for the first time.

Covid-19 has upended office routines worldwide, but in Japan - where punishing hours and reliance on paper files, ink stamps and fax machines has long been the norm - some say the shake-up was sorely needed.

Pre-pandemic, just 9 per cent of the Japanese workforce had ever teleworked, compared with 32 per cent in the United States and 22 per cent in Germany, according to Tokyo-based consultancy firm Nomura Research Institute.

But a quiet revolution in the country's rigid business culture is underway, with companies working to digitise operations and offer more flexibility to staff who were once expected to stay late, go drinking with the boss and accept far-flung transfers.

Mr Kojima used to live alone in accommodation provided by Hitachi near Tokyo, an hour and a half by bullet train from his family in Nagoya.

Back then, he would return only twice a month, but now the 44-year-old works exclusively from home, and says he is more productive and closer to his teenage daughters.

"I have more time to help them with their studies. My youngest told me she hopes things stay like this," he told AFP.

"I used to feel really lonely" in Tokyo, Mr Kojima said, but he has since realised that "true balance means not giving up on family".

Nearly a third of jobs in Japan were done remotely during the first Covid-19 wave in spring 2020, said the Japan Productivity Centre, even though the government never imposed strict stay-at-home orders.

The rate has since fallen to 20 per cent, but that is still far higher than before the pandemic, according to quarterly surveys by the non-profit organisation.

To encourage telework, the government and some companies made efforts to phase out personalised ink stamps used to certify documents, as well as the ubiquitous fax machine.

Often in Japan, "business has to be done in person, on paper", habits dating back to the 1970s and 80s, when the Japanese economy was booming, said Dr Hiroshi Ono, a professor at Hitotsubashi University, who specialises in human resources.

"One of the things Covid has done is bring those barriers down: work doesn't have to be done at the office, men can work at home," he told AFP.

Mrs Shizuka Kimura thinks "more and more people are now prioritising their wellbeing, rather than their job". PHOTO: AFP

Companies are realising that new ways of working can be more efficient, he added.

"Before Covid, it was so important for employees to show that they're working hard, instead of actually producing results."

Reflecting trends elsewhere, people are also fleeing the big city.

A record number of company headquarters moved out of Tokyo last year, according to Teikoku Databank, while the capital's population decreased for the first time in 26 years.

Among those who have upped sticks are Mr Kazuki Kimura and his wife Shizuka, who left their cramped Tokyo apartment for a custom-built house near the sea.

Mr Kazuki Kimura (right) and his wife Shizuka Kimur now mostly do their jobs in communication and marketing remotely from Fujisawa. PHOTO: AFP

The couple now mostly do their jobs in communication and marketing remotely from Fujisawa, southwest of the capital, having struggled to both work from home in Tokyo.

"It was really Covid that made us take this decision," said Mr Kimura, who used to seek out other places to do meetings - at his parents' home or in cafes, remote-work boxes set up in train stations, and even karaoke booths.

"Sometimes, you could hear singing from the booth next door," which made it difficult to concentrate, recalled the 33-year-old, who is now learning to surf.

Mrs Kimura, 29, thinks "more and more people are now prioritising their wellbeing, rather than their job", but questions how quickly things will change on a wider scale.

This is a concern shared by Ms Hiromi Murata, an expert at Recruit Works Institute, who says smaller companies may be slower to adapt to new work styles than big firms such as Hitachi, Panasonic or telecoms giant NTT.

Remote work can also pose a problem for training new recruits, because "you learn on the job", Ms Murata said.

"Before, it was so important to meet in the office...each business must find a new balance, in their own way and time."

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