China Southern Airlines to honour $1.80 flight tickets sold during glitch
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There was a two-hour technical glitch on China Southern Airlines app and some ticket-booking platforms late on Wednesday.
PHOTO: REUTERS
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BEIJING - Chinese carrier China Southern Airlines said on Thursday it would honour the sale of tickets priced as cheaply as US$1.30 (S$1.80) during a two-hour technical glitch on its mobile phone app and some ticket-booking platforms late on Wednesday.
Consumers began reporting on Chinese social media at around 8pm on Wednesday that many flights to and from the south-west metropolis of Chengdu were available at 10, 20 or 30 yuan (S$1.87 to S$5.60) on China Southern’s app.
One screenshot circulating online showed a ticket from Chengdu to Beijing priced at only 10 yuan, compared with the normal minimum price of 400 to 500 yuan.
Other online screenshots indicated the cheap prices were offered for about two hours on the carrier’s app, as well as across several ticket-booking platforms, including market leader Trip.com.
On top of that price, buyers were required to pay at least an additional 110 yuan in airport fees and fuel surcharges.
“Passengers can use them as normal,” the Guangzhou-based China Southern said, on the proviso that tickets were already paid for and issued. REUTERS
