Undercover probe finds Australian pubs short-pouring beer

Sign up now: Get insights on Asia's fast-moving developments

Preliminary findings showed 32 per cent of the drinks served failed to deliver the “correct amount”, said the National Measurement Institute’s audit report.

Beer consumption in Australia has declined in the past five decades, but for many, the drink remains an important part of the culture.

PHOTO: UNSPLASH

Google Preferred Source badge

Australian undercover inspectors have found that pubs are failing to pour enough beer and other alcohol into customers’ glasses for nearly a third of the drinks they serve.

The government sent “secret shopper” officials to 436 licensed venues in October to check whether they were filling glasses to the required level.

Preliminary findings showed that 32 per cent of the drinks served failed to deliver the “correct amount”, said the National Measurement Institute’s audit report released this week.

The regulator issued 130 non-compliance notices and said common issues included inaccurate measuring instruments, unapproved glasses and “spillage during pouring, meaning customers got less than they paid for”.

Beer consumption in Australia has declined in the past five decades, but for many, the drink remains an important part of the culture.

Official figures show drinkers in Australia downed an estimated 82 litres of beer per person in the 2019-2020 financial year.

Hoteliers said they were working hard to ensure every pour of beer passed the “pub test”.

“Unfortunately, issues sometimes arise due to incorrect measuring devices and spillage – especially when things are busy at the bar,” the Australian Hotels Association said in a statement on Feb 6.

“We are working with our membership to ensure we fix any shortcomings to ensure all patrons receive exactly what they have paid for.” AFP

See more on