Singtel’s Optus suffers call outage, vandalism blamed
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Optus said an “aerial fibre break” could be the cause of the outage, which was being investigated.
ST PHOTO: LIM YAOHUI
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SYDNEY - Australian telco Optus said on Nov 26 it had suffered a service outage near Melbourne impacting around 14,000 users, two months after a disruption to emergency calls that probably caused four deaths
Optus, owned by Singtel, initially warned that emergency services could be affected by the outage, but later said it was not aware of any failed emergency calls.
“Customers will only be able to call emergency services if they are within coverage of another mobile network or are able to call via Wi-Fi,” the company said on its website on the morning of Nov 26.
Singtel said in a statement to Reuters on Nov 27 that investigations showed the outage was caused by vandals who cut a fibre cable in Mornington Peninsula, south of Melbourne.
Optus restored services by 11.20am (local time) on Nov 26. REUTERS
