Travel agency Deal Travel has licence revoked by Singapore Tourism Board

SINGAPORE - Travel agency Deal Travel had its licence revoked by the Singapore Tourism Board on Wednesday (Sept 7).

This was because Deal Travel ceased to carry on the business of a travel agency, STB said.

Prior to the liquidation of the company, STB had suspended Deal Travel's licence on June 4 because the agency had not submitted the necessary documents to verify its compliance with the minimum financial requirements mandated by the Travel Agents Regulations.

The board had also received complaints from Deal Travel's business partners regarding significant payments owed by the agency.

STB advised affected consumers who bought insurance to approach their insurance providers for assistance.

Those not covered by travel insurance can approach the agency's liquidators at shuhui.ng@sg.ey.com.

STB has a list of licensed travel agents in Singapore at the Travel Related Users' System (Trust) website https://trust.yoursingapore.com.

The statement comes after e-commerce platform Ensogo, which previously bought over Deal.com.sg, abruptly closed its Kallang offices on June 20.

The details of Deal Travel on the Trust website lists its contact website as Deal.com.sg, and an e-mail address with the domain of Ensogo. Calls to its offices are also directed to Ensogo.