Nursing home boosts care; licence renewed

Good Shepherd Loft, which faced closure last year over 'unsafe practice', has improved, says MOH

Residents of Good Shepherd Loft watching TV last November in the home. In September this year, the Health Ministry renewed the home's licence for another year, as it "has begun to demonstrate sustained efforts to comply with the nursing home licensin
Residents of Good Shepherd Loft watching TV last November in the home. In September this year, the Health Ministry renewed the home's licence for another year, as it "has begun to demonstrate sustained efforts to comply with the nursing home licensing requirements over the past year to improve its care to its residents". ST FILE PHOTO

A nursing home that faced the threat of closure a year ago has continually improved, and recently had its licence renewed till next August, the Ministry of Health (MOH) said recently, in response to queries from The Straits Times.

Last November, it was reported that nursing aides at Good Shepherd Loft had been found to be giving insulin injections and medicine intravenously to some residents during inspections at the beginning of the year.

Injections may be given only by a nurse registered with the Singapore Nursing Board, and nursing aides are not qualified nurses under the Nurses and Midwives Act.

The ministry said then that the home's licence would be shortened to Nov 28 last year, with a spokesman saying: "MOH is gravely concerned with Good Shepherd Loft's persistent unsafe practice."

Dr Belinda Wee, co-founder of the nursing home, said last November that nursing aides had stopped giving insulin injections in late March, and had ceased administering intravenous injections after Sept 6 that year.

She said the intravenous injections discovered during the inspection were given over five days to relieve the symptoms of a patient with a chest infection.

Dr Wee said a doctor gave the first three doses of the course, with registered nurses later giving some injections during the day.

Last November, after an appeal and a surprise inspection by MOH, the ministry extended the home's licence by three months, and then in February this year, by another six months.

In September this year, MOH renewed Good Shepherd Loft's licence for another year, "as its last inspection prior to renewal showed that Good Shepherd Loft has begun to demonstrate sustained efforts to comply with the nursing home licensing requirements over the past year to improve its care to its residents", a ministry spokesman told The Straits Times recently.

She added that Good Shepherd Loft has reviewed its standard operating procedures and improved staff training to ensure that its staff are familiar with their tasks and able to carry them out appropriately.

The spokesman said: "Independent auditors from other nursing homes, who conducted peer audits on Good Shepherd Loft, also affirmed an improvement in its standards of care to provide safe care for the residents."

Dr Wee said she was happy with the ministry's decision.

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A version of this article appeared in the print edition of The Straits Times on November 27, 2017, with the headline Nursing home boosts care; licence renewed. Subscribe