Self-service payment kiosks at State Courts

The State Courts have stepped up efficiency and convenience with the installation of new self-service payment kiosks for bail sums, court fees and fines. The Automated Collection System (ACS), launched two months ago, has allowed the courts to open a
ST PHOTO: WONG KWAI CHOW

The State Courts have stepped up efficiency and convenience with the installation of new self-service payment kiosks for bail sums, court fees and fines. The Automated Collection System (ACS), launched two months ago, has allowed the courts to open a second service point at the Crime Registry, shortening queues without the need for more staff. Those who were previously employed as cashiers can now be redeployed in other roles. Mr Sum Peng Kong, 76, a law clerk who now makes regular payments at the ACS kiosk, is "delighted" by it. "It's more convenient and time-saving," he said.

A version of this article appeared in the print edition of The Straits Times on September 03, 2016, with the headline 'Self-service payment kiosks at State Courts'. Print Edition | Subscribe