The launch of the UberAssist option, which extends ride-sharing to wheelchair-using customers and seniors here, is a step in the right direction as it helps create a more inclusive society by addressing the concerns of taxi passengers with special needs ("Car-hire app Uber launches option to cater to people with disabilities"; ST Online, Oct 29).

With the launch of this option, the ease of travel for riders with special needs will continue to increase as Uber looks to adding fully wheelchair-accessible vehicles to its stable early next year.

However, help should not stop there, but should also be extended to drivers with special needs. A more inclusive Singapore should also mean that people with special needs should not be at a disadvantage when it comes to job opportunities.

Uber has launched and updated its UberPartner apps in some countries to make it easier for customers to communicate with deaf and hard-of-hearing drivers.

This development, however, has not yet reached Singapore. It would be good to see it make its way here.

Tay Wan Rong (Miss)