Crowdsourcing function added to OneService app: Other useful apps for feedback and complaints

Minister for Culture, Community and Youth Grace Fu (second from left) and Ms Low Yen Ling, Mayor of South West CDC, at the launch of the OneService mobile app on Jan 25, 2015. With them are students Wang Hao Ming (left) from Hillgrove Secondary Schoo
Minister for Culture, Community and Youth Grace Fu (second from left) and Ms Low Yen Ling, Mayor of South West CDC, at the launch of the OneService mobile app on Jan 25, 2015. With them are students Wang Hao Ming (left) from Hillgrove Secondary School and Mogan Santhan from ITE College West.PHOTO: ST FILE

SINGAPORE - A new crowdsourcing function will be added to the Government's OneService mobile app by this month, Minister for Culture, Community and Youth Grace Fu announced in Parliament on Monday (April 11).

For a start, people can use it to report abandoned trolleys, so that supermarket chains can locate and retrieve them more efficiently. If the initiative works well, the crowdsourcing arrangements will be expanded to cover other municipal issues, Ms Fu said.

This is not the only mobile app out available for members of the public to report matters to the appropriate government agency. Here are some free apps you may find useful.

MOH iHealth Sg by Ministry of Health

Available on iOS and Android

A mobile guide to healthcare facilities including clinics, hospitals and nursing homes. There is a feedback section for public health safety issues as well as complaints against a healthcare establishment or professional.

myENV by National Environment Agency

Available on iOS and Android

Using this app, you can check the weather, air quality (Pollutants Standards Index readings), location of dengue clusters, and even the times of tides in Singapore. The "Report to NEA" function allows users to report on matters such as construction noise, littering, public cleanliness and food hygiene.

myMaritime @ SG by Maritime and Port Authority of Singapore

Available on iOS and Android

Get access to shipping circulars, maritime security notices and vessel arrival/departure schedules. You can report unusual or illegal activities in port waters too.

mySCDF by Singapore Civil Defence Force

Available on iOS and Android

Launched in 2013, the app lets members of public take photos of, and report, fire safety violations or fire hazards to the Singapore Civil Defence Force (SCDF) instantly. It also has pictorial guides on emergency procedures such as cardiopulmonary resuscitation (CPR), and using a fire extinguisher.

myTransport by Land Transport Authority

Available on iOS and Android

There are modules for everything related to land transport in this app, including bus arrival times, traffic news and cameras, a MRT/LRT commuting guide, and information on cycling paths. You can use pictures to report on road defects via the "Snap & Send" function.

OneService by Ministry of National Development

Available on iOS and Android

Launched in January 2015, the app is part of the Government's ongoing efforts to provide a convenient channel for reporting municipal issues within Singapore. It provides for common categories of municipal issues such as littering and pest control, with more features to be offered under subsequent updates.

Police @ SG by Singapore Police Force

Available on iOS and Android

View the crime statistics around your neighbourhood, read the latest crime news and locate the nearest police station using this app. Users can submit tip-offs for non-urgent cases via the "Crimestopper" function.

SG TravelKaki by Agri-Food & Veterinary Authority

Available on iOS and Android

The app provides important information on what travellers can (and cannot) bring back into Singapore from their overseas trips. Users can contact the Agri-Food & Veterinary Authority on matters such as animal products, durable goods, drugs and medicine.

Wireless @ SG by Infocomm Development Authority of Singapore

Available on iOS and Android

Catered to the needs of people who are constantly on the move, the app helps you locate Wireless @ SG hotspots across the island, as well as rate their connection levels.