Infocomm technology

Forum: Make it easier to give online feedback to government agencies

Software upgrades eat nearly a third of companies’ IT budgets, survey finds

Vendor-driven upgrades can add costs and operational risks for IT companies in the AI race.

Foreign tech workers to get easier visa screening in South Korea

Applicants will be assessed based on both quantitative and qualitative criteria.

US plans to curb the call centre industry. The Philippines, India are gearing up for a fight

Customer agents at a call centre in Metro Manila on April 24, 2024. There are fears the US could make it harder or less attractive for American firms to outsource customer service work overseas.

ST Full-time Report: World Cup fever grips Singapore

US ends investigation into WhatsApp chat privacy claims

A US Commerce Department investigator sent officials an e-mail in January that concluded Meta can store and view WhatsApp messages, according to records.

Inside OGP, the little-known tech unit behind RedeemSG, Parking.sg and ScamShield

One of Singapore's lesser-known government agencies is also the one behind some of its most impactful innovations in daily life, from Scamshield to RedeemSG.

The AI disruption we’ve been waiting for has arrived

Claude was always a helpful coding assistant, but in November 2025, it suddenly got much better.

No more Zoom for French officials: France to use local alternative to US tech

A government minister said France cannot risk exposing their scientific exchanges, sensitive data and strategic innovations to non-European actors.

Dutch firms, organisations told not to rely only on 'annoying' chatbots for customer service

After an initial unsatisfying interaction with a chatbot, consumers are often redirected to another chatbot, increasing their frustrations.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.