Infocomm technology

Dutch firms, organisations told not to rely only on 'annoying' chatbots for customer service

After an initial unsatisfying interaction with a chatbot, consumers are often redirected to another chatbot, increasing their frustrations.

How AI is changing the office

AI is leaving its mark on workplace behaviour, language and assumptions.

How older people are reaping brain benefits from new tech

A set of studies found that seniors who used computers, smartphones and the internet did better on cognitive tests than those who avoided technology.

The thinking behind your everyday tech

Some 99 per cent of all transactions between government agencies and citizens can already be completed online.

Six months after DeepSeek’s breakthrough, China speeds on with AI

The importance of artificial intelligence for China is through its adoption, adaptation and diffusion, that is, spreading the use of the technology more broadly.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.