SINGAPORE - Sadhana Sanctuary, the yoga studio in Dhoby Ghaut has denied reports that it has shut down.
It told The Straits Times by e-mail that the studio was closed for renovations until the end of this month as mentioned in a notice posted outside the outlet.
The company is also still listed as live, according to the Accounting and Corporate Regulatory Authority's records.
A sign in front of the studio in Penang Road said renovation works were being carried out until the end of the month and the management would update customers on when classes would resume. But customers said they had not been told earlier and believe the studio has shut for good.
Their concerns were posted on Facebook, with several individuals saying that they had filed reports with the Consumers Association Of Singapore (Case) and the police.
One of them, Ms Ada Yeo, 22, said she paid $1,399 last November for a package that allowed her to take unlimited classes for two years. She filed a police report with 10 other members on Friday.
Said Ms Yeo, who is unemployed: "I noticed students and instructors leaving over the last few months but there was still a steady flow of students. There is a clause in the contract saying they have a no- refund policy, so I do not expect to get any money back."
Case said it had received 33 complaints about the yoga studio's closure, as at 6pm on Saturday.
Other fitness facilities have run into trouble in recent times. Last year, Affinity Yoga closed abruptly because of financial difficulties, leaving customers with unused packages. In March this year, the gym, Sky Fitness, also ceased operations suddenly, affecting close to 700 members.