Two more complaints on glass shower panels shattering at premium development Trivelis

Madam Jaime Chen's glass shower panel (left) shattered even though her family has not moved in yet. Mr Christopher Tan said that his shattered (right) despite having a safety film.
Madam Jaime Chen's glass shower panel (left) shattered even though her family has not moved in yet. Mr Christopher Tan said that his shattered (right) despite having a safety film.PHOTOS: COURTESY OF JAIME CHEN, CHRISTOPHER TAN

SINGAPORE - Two more residents at premium housing development Trivelis have complained about shattered glass shower panels in their flats.

Logistics manager Jaime Chen told The Straits Times that her husband found out the shower panel in the common bathroom had shattered when he went to the four-room flat on Thursday to install safety films on the glass panels with several workers.

The developer, EL Development, had agreed to provide safety films for free to all residents after complaints of shattered glass panels at the Design, Build, and Sell Scheme (DBSS) project.

Madam Chen said: "We collected the keys in January but thankfully we are not living here yet or someone may have been injured by the shattered glass."

The 34-year-old added that the developer will replace the shattered panel but she is worried about its quality. She also complained of other defects including crack lines on the wall, chipped furniture and hollow floor tiles.

Mr Christopher Tan, 36, said the glass panel in his common bathroom shattered even after the safety film was pasted. He discovered the damage when he went to his four-room unit on Wednesday. Mr Tan, who is self-employed in the food and beverage industry said: "(The film) only prevents the shattered pieces from falling all over the floor. It does not address the quality control of the screens. A lot of us are worried about the possible dangers to old folks and kids when they use the bathrooms."

A spokesman for EL Development confirmed that there were two cases of shattered shower glass panels in August. That makes it a total of 11 cases out of about 5,400 shower screen panels in Trivelis. He added that all shattered panels will be replaced free-of-charge.

He also said that the safety films does not prevent shattering but improves safety.

 

"We have acceded to the residents' request (for the safety films) as part of the goodwill package to give them a piece of mind."

Trivelis made headlines in recent months after complaints about defects surfaced. Around 400 owners, who started collecting their keys in January, found problems from defective stove knobs to rusty dish racks to poor quality laminate flooring. The common corridor along 40 units was also prone to flooding during heavy rain.

The developer gave a "goodwill package" in May, offering them safety films, a new dish rack and extended the warranty on the laminate flooring from a year to 10 years.