SINGAPORE - Service on the Downtown Line was disrupted on Tuesday (Oct 4) morning due to a platform screen door fault which occurred at the Sixth Avenue station.
A picture tweeted by a commuter showed a dislodged platform door with cracked glass.
Train service was halted between the Sixth Avenue and King Albert Park stations and free bus service was provided by SBS between the Botanic Gardens and Beauty World stations.
Commuters tweeted that they had to wait up to 20 minutes for their train and large crowds amassed along the line at stations like Bukit Panjang.
The Ministry of Education said in a Facebook post that students taking exams who were caught in the breakdown should go to the nearest exam centre.
An update from SBS indicated that train service on the Downtown Line has resumed since 8.25am and that free bus rides and bridging buses were still available at designated bus stops.
However, the affected platform screen door at Sixth Avenue station was not in operation even as trains pulled in and out of the station.
Retiree P H Lim, 79, said that he saw a huge crowd at Beauty World station at 8.10am and suspected that something was amiss. He said: "I saw the crowd. It was so huge. I knew straightaway that something was wrong with the train."
In a media statement sent out at 10.49am, SBS Transit said the train service was disrupted at about 6.25am.
"The faulty platform screen door meant that trains could not pass through the station towards Chinatown. Our engineers quickly worked to dismantle the door. While this was being done, train service between DT1 Bukit Panjang and DT6 King Albert Park, as well as between DT7 Sixth Avenue and DT19 Chinatown continued to operate," the statement said.
"Once the dislodged Platform Screen Door was removed, the area was cordoned off and full train service was able to resume at 8.25am," it said.
It added that free bus rides and bridging bus service were available during the disruption and it also worked closely with the Singapore Examinations and Assessment Board to render assistance to the candidates who were taking their examinations on Tuesday morning.
The Singapore Examinations and Assessment Board (SEAB) said that fewer than 10 candidates sitting for the GCE Normal (Technical) and Normal (Academic) examinations reported late due to the morning’s train disruption.
"They had been given the full duration of their papers," a spokesman said. "None of the PSLE candidates sitting for the Science papers were affected."
The Platform Screen Doors 9 and 10 on Platform B at the Sixth Avenue Station are currently not in operation, SBS Transit said, adding that work on repairing the platform screen door will be carried out after passenger service hours on Tuesday night.
"We are investigating the cause of the Platform Screen Door fault with the LTA and the contractor. We apologise to all affected commuters for the inconvenience caused," it said.
Correction note: In an earlier version of this story, we said that fewer than 10 candidates sitting the GCE Normal (Technical) and Normal (Academic) O-Level examinations reported late due to the morning’s train disruption. It should be the GCE Normal (Technical) and Normal (Academic) examinations. We are sorry for the error.