Airlines offer to waive fees for travellers changing flights to Bangkok

Singapore Airlines (SIA), Scoot and Tigerair have offered to waive change fees for travellers booked to fly to Bangkok after the blast on Monday.
Singapore Airlines (SIA), Scoot and Tigerair have offered to waive change fees for travellers booked to fly to Bangkok after the blast on Monday.PHOTO: ST FILE

SINGAPORE - Some airlines have offered to waive change fees for travellers booked to fly to Bangkok who have altered their travel plans after Monday's deadly bomb blast.

A Singapore Airlines (SIA) spokesman said on Tuesday that the airline has received "a couple of requests" for cancellation of tickets on flights to Bangkok, after the explosion in the Thai capital which has killed at least 20 people, including one Singaporean.

The airline will waive fees for re-bookings or re-routings for customers holding confirmed tickets on SIA flights arriving in or departing from Bangkok. This applies to tickets issued on or before Aug 18 and for travel up to Sep 17 this year.

The new trip must start by Oct 30 this year and fare top-ups may apply for re-routing.

Low-cost carrier Scoot will also waive change fees for bookings to or from Bangkok made on or before Aug 17, for travel up to Sep 17 this year, though fare differences apply.

A Scoot spokesman also said that customers can use www.changeyourflight.com to obtain a partial refund in the form of a Scoot travel voucher if they do not wish to travel.

Budget airline Tigerair said in a Facebook post that it will be waiving change fees for date or destination changes to Bangkok on its flights operated by Tigerair Singapore, though fare differences apply. This is for travel from 18 August to 17 September.