SCDF's 995 number to be displayed on phones' caller ID from June 1

SCDF said that the number 995 will be displayed as the caller ID on people's phones when the Operations Centre attempts to contact them, said SCDF on May 31, 2017.
SCDF said that the number 995 will be displayed as the caller ID on people's phones when the Operations Centre attempts to contact them, said SCDF on May 31, 2017.PHOTO: FACEBOOK/SCDF

SINGAPORE - From June 1, the Singapore Civil Defence Force's (SCDF) emergency hotline number 995 will be displayed on telephones' caller ID.

This is an enhancement to the call taking feature of the SCDF's Operations Centre, it said in a press release on Wednesday (May 31).

As of now, mobile phones and land-lines with caller ID will only display "unknown number", "private number" or "no called ID" when the Operations Centre attempts to contact the callers.

"Some callers may not respond to telephone calls when there is no recognisable number," said SCDF.

"As the number 995 is distinct to the SCDF, callers would more likely respond to such calls."

Specialists from the Operations Centre, upon dispatching SCDF resources to an emergency, may sometimes contact a caller to get more information on the latest developments to the emergency.

They may also provide callers with medical advice for patients.

According to SCDF, users of all three major telcos - Singtel, M1 and StarHub - will receive the 995 number displayed on their phones' caller ID.

It urged members of the public to immediately answer the call or return it as soon as possible, if they missed it.

International numbers used in Singapore will not receive the 995 caller ID.

Numbers beginning with the prefix +995 and followed by other numbers are not from the SCDF's Operations Centre.