No malfunction in escalator, said SMRT after 4 commuters fell at Bishan station

File photo of people using the escalator at Bishan MRT station. Four women fell while riding on an escalator at the station on Jan 8, 2017.
File photo of people using the escalator at Bishan MRT station. Four women fell while riding on an escalator at the station on Jan 8, 2017.PHOTO: SHIN MIN DAILY NEWS FILE

SINGAPORE - Four women aged between 50 and 60 years old fell while riding on an escalator at Bishan MRT station on Sunday (Jan 8) morning.

According to the Shin Min Daily News, they lost their balance on the escalator and ended up sitting on the escalator steps.

A witness to the incident, which happened at around 11.10am, said the escalator apparently changed direction abruptly without warning.

According to the report, the injuries sustained were not serious and the women were helped by station staff.

However, Mr Patrick Nathan, Vice-President for Corporate Information and Communications of SMRT Corporation, said that investigation showed "there was no malfunction in escalator operations".

He added that Bishan MRT staff were quick to attend to the four commuters, one of whom had lost her balance on an upriding escalator.

"We would like to remind commuters to firmly hold on to the handrails when riding on escalators in our stations. Elderly passengers, or those travelling with children or carrying bulky items, are advised to use passenger lifts for their safety," said Mr Nathan.

On Nov 12 last year, a 64-year-old man fell backwards while riding an escalator at Bishan MRT station. The retiree suffered serious head injuries, and has since been in a coma.