Handbook launched to help improve quality of healthcare

St Andrew's Community Hospital manager of inpatient therapy services Anna Lee (in black) showing Senior Minister of State for Health and the Environment and Water Resources Amy Khor to one of the winning abstracts by the hospital at the ILTC Quality
St Andrew's Community Hospital manager of inpatient therapy services Anna Lee (in black) showing Senior Minister of State for Health and the Environment and Water Resources Amy Khor to one of the winning abstracts by the hospital at the ILTC Quality Festival 2015 Poster Competition on Oct 14, 2015.PHOTO: AGENCY FOR INTEGRATED CARE

SINGAPORE - The Agency for Integrated Care (AIC) is hoping to improve standards in the community care sector with the launch of a Quality Improvement (QI) Toolkit handbook.

The handbook was launched on Wednesday by Senior Minister of State for Health Dr Amy Khor at the fifth annual Intermediate and Long Term Care (ILTC) Quality Festival .

The book has tips and includes various methods and tools to introduce improvements in the quality of care, including how to identify projects for improvement and evaluating the performance of solutions that have been introduced.

"We hope that this will help to guide our healthcare professionals and the organisations to utilise the tools and methodologies to implement quality improvement projects for continuous improvement of their work systems and work processes, thereby improving the quality of care," said Dr Khor.

The handbook is meant to complement QI Toolkit Workshops conducted by the AIC Learning Institute, which have been attended by more than 200 healthcare professionals since they were introduced in 2012.

A poster competition was held in conjunction with the ILTC Quality Festival, featuring 132 projects illustrating the efforts of 29 organisations in tackling problems in various areas.