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Look Back 2019: E-commerce boom exacerbates SingPost's delivery woes
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SingPost earlier this month ended doorstep deliveries for packages, including those sent by registered mail.
PHOTO: ST FILE
Tiffany Fumiko Tay
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Once again, the year-end cyber sale events smashed records, as buying habits continue to shift from in-store to online.
But the e-commerce boom has also created a logistics nightmare for Singapore's postal service, which buckled under the pressure of the holiday peak season last year.
