Hospitality

Does your hotel room exist? What to do when AI makes it hard to trust photos

As AI use becomes increasingly prevalent, holidaymakers may find themselves falling into traps, not realising pictures such as these are generated.

Unpacking the ‘I’ in MICE: Why global firms are choosing Singapore for incentive trips

Participants from the ChemCon Asia Conference at Mandai Wildlife Reserve as part of the Netherlands-based company’s incentive programme in Singapore.

Why this 85-year-old waiter does not want to retire

Foo Sek Chuan, 85, is Shashlik Restaurant’s longest-serving employee.

Did the World Cup live up to ‘104 Super Bowls’? The winners and losers

Spain celebrating their 1-0 extra-time victory over Argentina in the World Cup final in New Jersey on July 19.

Finding Joy

It could have been my worst night working in F&B. The diners made it my best

In the midst of a demanding shift, when he felt almost invisible behind the constant motion of service, a few words of appreciation made him feel seen, says the writer.

BTS are set to bring year-end festive cheer to Singapore’s economy

The economic impact of BTS’ Singapore concerts could rival that of Taylor Swift’s 2024 shows, says Maybank economist Chua Hak Bin.

Frasers Property reshuffles hotel portfolio in $2.1b revamp: What investors need to know

Frasers House at Bugis is one of the five properties that Frasers Property would be divesting from its portfolio to its Thai owners for $1.1 billion.

Disney Adventure cruise to start charging room service food delivery fees

Two passengers pose for a photograph ahead of the Disney Adventure’s maiden voyage on March 10. The cruise will roll out a US$5 (S$6.40) delivery charge for in-room dining orders from June 4.

Hotels strive to be found as AI models conduct travel search

Hospitality industry players have taken notice that some travellers are already using AI-generated online travel sites to plan t

CEO Insights

Singapore’s hospitality industry needs technology without losing its human touch: Atiom CEO

AI is never going to completely take over the hospitality industry, but the brands that use it strategically will set the standard, says Mr Matt Spriegel, founder and CEO of Atiom.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.