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Consumers Association of Singapore

Tele-vet ZumVet shuts down without notice; pet owners were charged for subscriptions

When ST dropped in on the Zumvet clinic at 416 Ang Mo Kio Ave 10 on Dec 16, there was a "for rent" sign and the place had been cleared out.
When ST dropped in on the Zumvet clinic at 416 Ang Mo Kio Ave 10 on Dec 16, there was a "for rent" sign and the place had been cleared out.

Wan Yang customers report losses of more than $904,000; entities undergoing liquidation, says CASE

Wan Yang has confirmed that its three entities have ceased operations and are now undergoing liquidation proceedings.
Wan Yang has confirmed that its three entities have ceased operations and are now undergoing liquidation proceedings.

Wan Yang’s sudden closure: Customers report losses of more than $29,000 in unused packages, says CASE

In total, consumers have reported losses of more than $29,000 in unused prepaid packages.
In total, consumers have reported losses of more than $29,000 in unused prepaid packages.

53 complaints filed against beauty and wellness company DNA Brands: Case

Case advised consumers to consider sales offers carefully, compare prices with other retailers and seek a second opinion.
Case advised consumers to consider sales offers carefully, compare prices with other retailers and seek a second opinion.

Singapore’s competition watchdog issues new guide to curb misleading marketing claims

The release of the guide follows a series of cases where businesses, including nail care salon chain Nail Palace, were found to have made false or misleading claims.
The release of the guide follows a series of cases where businesses, including nail care salon chain Nail Palace, were found to have made false or misleading claims.

Major supermarkets to display unit prices from Sept, in pilot to help consumers

Over 150 outlets of major operators will display unit prices of selected household essential items, such as rice, meat, seafood and formula milk powder.
Over 150 outlets of major operators will display unit prices of selected household essential items, such as rice, meat, seafood and formula milk powder.

Beauty industry consumers hit by 464% rise in prepayment losses in first half of 2025

The Consumers Association of Singapore said the high number of complaints in the first half of 2024 was accounted for by “a few high-profile incidents”, such as the botched Sky Lantern Festival.
The Consumers Association of Singapore said the high number of complaints in the first half of 2024 was accounted for by “a few high-profile incidents”, such as the botched Sky Lantern Festival.

Forum: Jetstar’s refund practices warrant scrutiny

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2025 SPH Media Limited. All rights reserved.