Consumers Association of Singapore

Buyer loses luxury MPV to collapsed motor dealer’s creditor, incurs $100k in legal costs

GV Automobile Centre received $140,800 for the Toyota Vellfire, weeks before the company folded.

MAS to work with banks to tighten GIRO safeguards following double-charging incidents

The review will consider measures including enabling customers to set monthly limits on the amount and number of transactions.

New CaseTrust scheme aims to better standards of car-sharing firms; address consumer concerns

Participating operators that meet the standards will have the CaseTrust marks.

Royal Secrets Wellness customers lose over $1m after spa’s sudden closure: CASE

More than half of customers affected were older than 46 years old.

CASE chief urges Singapore petrol companies to promptly adjust pump prices when global prices fall

CASE president Melvin Yong encouraged consumers to use the Price Kaki app to compare petrol prices and make more informed choices.

Singapore beauty industry sees 76.2% rise in complaints, over $2.1m lost in 2025: CASE

The beauty industry accounted for over $2.1 million lost through prepayments, more than half of which were due to the abrupt closure of Wan Yang Health Product and Foot Reflexology Centre.

Wan Yang closure: Affected consumers can redeem free treatments at 4 other beauty and wellness chains

On Nov 24, 2025, Wan Yang had ceased operations ubruptly at all of its five outlets in Singapore.

Tele-vet ZumVet shuts down without notice; pet owners were charged for subscriptions

When ST dropped in on the Zumvet clinic at 416 Ang Mo Kio Ave 10 on Dec 16, there was a "for rent" sign and the place had been cleared out.

Wan Yang customers report losses of more than $904,000; entities undergoing liquidation, says CASE

Wan Yang has confirmed that its three entities have ceased operations and are now undergoing liquidation proceedings.

Wan Yang’s sudden closure: Customers report losses of more than $29,000 in unused packages, says CASE

In total, consumers have reported losses of more than $29,000 in unused prepaid packages.

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.