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Dislodged ventilation duct at Nex cinema: 5 unanswered questions

This is a matter of public safety, so the answers should come without further delay

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On Sunday, an air-conditioning ventilation duct came crashing down from the ceiling of a Shaw Theatres cinema hall in Nex mall and landed on cinemagoers, injuring two of them.
After the dramatic crash, a deafening silence followed.
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