It pays to be polite - literally, in Austria.
A kebab shop owner in the capital Vienna has come up with a wallet-friendly way to get customers to be polite - those who say "please" and "thank you" get discounts off their kebabs.
According to European news network The Local, Ms Duygu Ical has been running the Stadion Kebab & Pizza shop in Vienna for two years and she said she had had enough of rude customers.
The 27-year-old wanted to change things so she created a three-tiered pricing strategy by hitting the rudest customers in their pockets.
A board displayed behind the counter tells customers that asking for "a kebab, please" costs €3.80 (S$5.58).
Someone who says: "Give me a kebab," will have to pay €4 (S$5.88).
And, customers who just shout "Kebab!" can expect to pay €4.50 (S$6.61).
According to The Local, the plan seemed to have worked so far.
Ms Ical said while she has not made a lot of money off the rude customers, she is happy that they are much nicer now.