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How using AI in insurance could help or harm consumers
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AI could aid insurers with detecting fraud, processing claims and marketing their products to existing customers.
PHOTO: PEXELS
Kenny Chee
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SINGAPORE - Using machines to help figure out if a person is suitable for insurance coverage could become more common in future.
Besides such underwriting processes, artificial intelligence (AI) could also aid insurers in detecting fraud, processing claims and marketing their products to existing customers.
