Google's Gmail service suffers outage for second day in a row

Google services, including YouTube and Gmail, suffered major global outages on Dec 14. PHOTO: BLOOMBERG

SAN FRANCISCO (BLOOMBERG) - Google said Gmail was not working properly for a "significant subset" of users, the second consecutive day in which one of the Internet giant's most popular services has been stymied by technical problems.

The Alphabet Inc company said service had been restored for some users at 5.44pm in New York on Tuesday (Dec 15), and it expected the e-mail system to be back to normal for all users in the "near future".

Google first reported the problem at 4.29pm, according to its status page.

More than 17,000 people had reported Gmail issues to the website DownDetector, which compiles user-reported website and mobile network errors.

"The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour," Google said on its website.

Google services, including YouTube and Gmail, suffered major global outages on Monday, temporarily preventing people from accessing those and other products from the Internet giant.

The company later said it had "experienced an authentication system outage for approximately 45 minutes due to an internal storage quota issue".

"We apologise to everyone affected, and we will conduct a thorough follow-up review to ensure this problem cannot recur in the future," a Google spokesman wrote in an e-mail on Monday.

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