Face value in high-tech service: Check in with a selfie

Singapore is jumping on the face-scan bandwagon - to check in at hotels, get food recommendations at eateries and use a ride-share service. The Straits Times tests two systems and finds out if they improve the user experience

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In Singapore, a handful of eateries and hotels have started using facial recognition to speed up certain processes for both themselves and their customers.
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Facial recognition technology used to be the stuff of sci-fi movies.

Today, people encounter it all the time - from unlocking their smartphones to going through immigration when they travel.

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A version of this article appeared in the print edition of The Straits Times on June 12, 2019, with the headline Face value in high-tech service: Check in with a selfie. Subscribe