Tokyo 2020: Sporting Life

Biles' voice matters for the world listens to stars

New: Gift this subscriber-only story to your friends and family

Among the thousands of phone lines installed for the Olympics, one number is unique. It is manned 24 hours a day, by people speaking over 70 languages, and whatever is said is confidential.

It is for athletes in distress.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.

A version of this article appeared in the print edition of The Sunday Times on August 01, 2021, with the headline Sporting Life: Biles' voice matters for the world listens to stars. Subscribe